![]() ![]() The photos on for their 'Executive Queen room' are completely misleading as we did not have a kitchen sink/benchtop, microwave, luggage rack/shelf, nor a desk. They were nice enough to provide one so the service was good, but it did not come standard with our room (only the bigger, renovated, more expensive, non-brick wall rooms get them I guess). Despite having stayed at many 3 star motels which had microwaves included, at this supposed 4 star motel I had to ask for one. Out of the 72 photos of theirs posted here only 2-3 show the old, unrenovated rooms with the brick walls (which we got). After looking at the photos again I think it really depends which room you get. In fact we never saw anybody ever using it during our entire 3 night stay there. We could not use the pool as the water was not heated. This hotel (motel) is rated 4 stars except I don't see what is 4 stars about it? That it has a pool and a restaurant? Neither of which we used. ![]() I have stayed in Best Western hotels all over the world and were always been impressed. Port Macquarie |2.22km from city center I was pretty disappointed with our stay here given their rather high prices and after reading all these wonderful reviews on Tripadvisor. She kept going and going at him and following him as he was walking away. She then said to my husband oh you were the one that was up at the office swearing your head off at all my staff. Robert said fine he Will put the boat back on the car. Boats,trailers and canoes were all around us. Robert questioned why are they the only ones that have to follow the boat rule. She came down looking for a fight without getting the information. Robert said can you please write a letter to say that you will be liable if anything happens to the boat. She advised that the boat must be put back on the car or another site. He said he hadn’t and we were all witness to this. She came back to say that we had made the poor girl cry. Dawn then arrived to where we were staying. Robert even said to the couple was that ok I wasn’t rude. The people across from us came over and said what was that all about. We had also seen the reviews where it said that items had been previously stolen from this park as the boom gate was left up all night. ![]() Robert requested that he speak to the manager because he didn’t want for his boat to be away from him on another site at the other end of the park or he didn’t want to have to have the boat on the car roof everywhere. Robert questioned why this was a hazard and why he wasn’t advised of this and had never heard of such a thing from a caravan park. Requesting this time that he remove the boat. She then came back again looking for him. We explained no rob isn’t here he is at the shop. Days into our stay a lady not sure of her name came looking for the owner of the boat. My husband went back and checked in at the time they said. He became frustrated and he did say something like oh come on are you serious it’s like half an hour.Nothing more was said by them. They declined him paying extra money to arrive early. My husband went inside to check in to explain and they had no compassion and didn’t hear him out. My husband parked out the front and was nervous because this was the first time towing the van. We knew that our site was vacant because it was next to rob. I said it’s fine just pay for an extra day. I said to my husband I’m sure they will let us check in early if we pay for the night before. We parked out the front and we had arrived early. Camron and I left in the morning to drive from our house to port Macquarie. Robert and Peter had booked in earlier then us. Upon booking Robert booked in and advised that he will be bringing a boat. Port Macquarie My husband and I booked a group trip to go away. ![]()
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